Carpet Cleaning

If you’re looking for reliable and trusted cleaners in Cambridge, Newmarket, Ely and surrounding areas… you’ve come to the right place.
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Carpet Cleaning

We provide a first rate carpet cleaning service

We invest in the most up to date training, eco-friendly products and state of the art cleaning equipment to ensure you receive the best possible carpet cleaning experience. Our technicians are well trained and known for providing the deepest most thorough carpet cleaning in Cambridge, Newmarket and Ely including the surrounding areas.

Why choose Omega Clean as your carpet cleaners?

We’ve been providing carpet cleaning in Cambridge, Newmarket, Ely, North Essex & surrounding areas for more than 10 years. The extensive step by step carpet cleaning & restoration process we use will completely and thoroughly remove dirt, and deeply embedded soil from your carpets, leaving them fresh and clean, and looking nearly new.

Thank you for visiting our carpet cleaning page. Please read through this page and if you have any questions at all please call Andrew on 01223 864335 and I will be happy to go through everything with you.

My passion is carpet cleaning; I enjoy every moment of it and have invested heavily in training and equipment.

All of this has been done with you the customer in mind. If you would like to know more about me or the history behind my journey please take a look at our about us page after reading the great packages that we can offer you.

Before I go into detail about each package I would just like to share this with you:

We are a specialist cleaning company, not a general or commercial cleaning company that buys a machine but has no real interest in carpet cleaning.

They just want you to spend your hard earned money, they will boast they use the best method of carpet cleaning because they only have one tool in their tool box.

For example hot water extraction is by far the most common and best method for cleaning a wool carpet and also for most synthetic carpets.

But if you use a hot water extraction carpet cleaning method on a natural fibre such as Jute or Coir or seagrass then they can be very easily damaged permanently.

This is why I have many systems at my disposal, so whatever carpet type you have I can clean it in the most effective safe way.

Ok so how do you go about getting the healthiest longest lasting and deepest carpet cleaning in Cambridge?

Well you have made a great start by clicking onto my web site because not only can I offer this to you but I can also guarantee my workmanship one hundred percent, with a money back guarantee.

I have outlined the steps below for you, but please call me if you need anything explaining or clarifying, just because carpet cleaning is my passion, I can get very Nerdy about it, I know you are looking for a professional value for money carpet cleaning service and that is exactly what I am offering.

Please read on or call Andrew on 01223 864335

12 steps to Risk Free Carpet Cleaning from Omega Clean.

Step One: Before we start.

Just pick up the telephone or contact me via email through my contact page.

It will be great to hear from you and we can discuss your carpet cleaning needs.

If you would like to arrange a free survey, we can organise this.

Alternately, if you want me to come and clean without having a survey first, then we can arrange that too.

Whichever option you choose we will always walk through the room and discuss any problems or stains that are of concern to you and agree a price before we start work.


I always offer a free no obligation survey this is carried out so that we can determine the best practice to get the best possible results for the carpet that requires to be cleaned.

We will walk through each area that requires carpet cleaning and discuss each spot that needs special attention; at this point I will advise you as to the likely outcome of stains.

Not all stains can be removed for various reasons.

As we walk through the rooms I will take various measurements and advise you on what can and cannot be moved.

Mostly it will be very large items such as display cabinets.

We do ask if breakable or small items can be moved before we arrive to carry out any work (just to be on the safe side).

After measuring all the carpeted areas that you want cleaning, we will go through our various packages with you. These have been specially designed to offer you a service that meets your needs perfectly.

Once you have accepted our quote we will arrange a day and time to suit you so we can carry out the required carpet cleaning.


Cleaning Packages. 

Clean Only:

This is our first level of carpet cleaning, but do not be mistaken – it is not a basic clean> It is a thorough deep clean, which now includes a disinfectant application free of charge.

Step one: Due to the pandemic, I will call you around twenty minutes before I arrive, at this time I will let you know my estimated time of arrival and ask if anyone in your household is suffering from any symptoms and likewise if myself or any of my household have any I will call you and cancel or re-schedule your cleaning.

Step two: Everything being well, we will turn up wearing gloves and overshoes. Upon entering your house I will ask you to show me the areas to be cleaned and then ask you to isolate yourselves into a room or if the weather is good perhaps your garden.
I will then disinfect your carpet before cleaning; whilst it is drying I will return to the van and disinfect everything that needs to come inside.

Step three:

Pre-conditioning & pile lifting: the first thing that we do is to go over the carpet with our powerful contra rotating brush machine. This is the initial step in renovating and rejuvenating your carpet.

The powerful machine, fitted with soft brushes, gets deep within the pile of your carpet and loosens and removes the ingrained dirt that has compacted at the base.

The hard to get to debris (including sock fluff and hair that tangles itself within the carpet fibres) is flicked from the base of your carpet into the renovation trays and then disposed of.

Even the most powerful vacuum cleaners cannot get this amount of fluff and debris out of the carpet. This process also acts as a pile lifter working on the matted areas untangling and freeing the fibres so that they stand proud again.

Step four:

Now that the pile has been lifted by our pre-treatment (and the deep down dirt and grit has been collected and disposed of) the carpets are now vacuumed using a commercial grade vacuum cleaner fitted with a hospital grade brush, HEPA filters and bags.

Step five:

Once the carpet has been thoroughly vacuumed and the pile lifted, we will treat spots and stains with appropriate solutions to start breaking them down. This emulsifies them, ready to be extracted from the carpet.

Step six:

At this stage the pile has been lifted and is ready to be pre-sprayed with an appropriate cleaning solution. Because of the previous steps the fibres are fully lifted and in a perfect condition to accept the cleaning agent, This allows us to reach even the deepest piles ensuring a deep cleanse.

Step seven:

We now take the renovation trays off of our pre conditioning machine.

The powerful yet gentle, action ensures that the cleaning solution is evenly distributed over and within your carpet fibres, making sure the carpet cleaning solution penetrates right to the base of the carpet.

The fibres are untangled and evenly opened to allow maximum extraction of soils and pathogens.

Step eight:

Outside of your housem sat in our sign written Omega Clean van, is our Truck mounted cleaning machine.

Your carpet is in a perfect condition to be extracted at this point, removing all the nasty pathogens and allergens (including dust mites that settle and thrive at the base of your carpet).

How our machine works and why it is so effective to clean your carpet.

Unlike a portable carpet cleaning machine that draws its power from a tiny thirteen amp plug, the truck mount is driven by a powerful petrol engine. This enables it to rinse at a higher pressure and suck more dirt out of your carpet.

This means that we clean your carpets deeper and leave them dryer.

The solution hose carries the hot rinse to the carpet cleaning wand and the powerful vacuum sucks it back out.

It carries the dirty water back to the van where it is stored in a dirty water tank, which is then taken away and disposed of properly.

The purpose of the rinse is to remove any remaining cleaning solution plus all the nasty bacteria and pathogens along with the dust mites that hide at the base of the fibres, without over wetting the carpet.

The “rinse” is midly acidic to to neutralise the cleaning solution, the ultimate goal is to return the carpet to a ph. neutral state and leave it soft and fluffy to the touch.

The benefit to you of a powerful Truck Mounted carpet clean as opposed to someone using a small portable extraction machine is that you get a deeper longer lasting clean along with quicker drying times.

Step Nine:


I forgot the furniture. Well to be honest this is just a given. We will move all the furniture (agreed during the survey) before we clean and then replace the items at the end. Where needed, we will put tabs under the feet just in case they mark the freshly cleaned carpet.

Step Ten:

After the carpet has been deep cleaned and rinsed, we will groom the fibres so that they are all reset to where they should be. This not only aids drying but leaves a uniform appearance once dried.

Step eleven:

The use of a dryer. Sometimes this isn’t needed as our machine and process is so thorough and powerful that we leave the carpet sock dry. Underneath however, the base may still be damp for two or three hours. The dryer helps speed things up by blowing air across the surface of your carpet.

Step twelve:

Final inspection; After I have finished, I will give you a pair of disposable shoes so that you can walk on and inspect the carpet and raise any concerns.

Clean and protect:

With this service you will get the entire above plus we will add a protective layer on top of the carpet and a bottle of our own spot cleaner so that you can deal with emergencies yourself.

This package has been especially designed for people with busy households or with children or pets. With this system, we only use pet friendly solutions and provide a protector to help you keep on top of any accidents that may happen on the carpet.

Peace of mind package:

Imagine having clean soft carpets all year around. Along with this imagine a free carpet clean after six months, also with free emergency call outs for those times where you have spills and the spotter hasn’t removed the spill.

Imagine all of that for a simple monthly payment, spread over the year.

I should call this package the no brainer really. It is designed for people looking for total peace of mind for their carpet.

Remember all these packages are backed by my guarantee of satisfaction….. If I clean it I guarantee it.

Having got this far I hope you can see that not all carpet cleaning is the same and not all carpet cleaning companies are the same.

I have a real passion for carpet cleaning and customer service. This is why I have combined them both, to create the best value for money carpet cleaning service in and around Cambridge.

If you would like to be contacted about our special offers, please use our contact form and ask to be added to our mailing list. I will contact you when we post our special offers. It will only be up to 3 times a year.


So what’s the next step?

Well first of all, we can arrange to visit so that we can assess your carpet and determine the best cleaning method. We can then give you a free, no obligation quotation that will explain the different options available for you choose from.

To arrange your free quotation then call Andrew on 01223 864335 and we’ll get you booked in for a comprehensive survey and quotation.

Risk free carpet cleaning.



If you are not happy with any aspect of our work, we will re-clean the area for free, if you are still not satisfied, you can have your money back.

Nothing is more important to me than your complete and total satisfaction.


Remember Risk free carpet cleaning backed by our iron clad 100% money back guarantee.


Removing nail varnish from a wool carpet in Cambridge

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